Welcome to Saving Tour (“We”, “Our”, “Us”). We deeply value the privacy and security of our clients’ (“You”) personal information. This Privacy Policy explains how we collect, use, protect, and share your information when you visit our website or book tours and excursions with us.
By using our website or booking our travel services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
When you interact with us or use our services, we may collect the following information:
- Personal Information: Your full name, email address, phone number, and identification details necessary for tour bookings and reservations.
- Payment Information: Information required to securely complete your tour payments through online payment platforms.
- Photos and Videos (Media): Photos or videos captured during our guided tours and excursions (such as Safari Blue, Mnemba Atoll, or wildlife safaris).
2. How We Use Your Information
We use the information we collect for the following business and service delivery purposes:
- Managing Bookings: Organizing your trips, handling daily operational communications, and providing exceptional service during tours.
- Payment Links: We use your email address to send you secure payment links to streamline the payment process for your bookings or services.
- Review Links: Following your tour, we may use your email address to send you a link to share your feedback, reviews, or ratings to help us improve our services.
- Marketing and Promotions (Photos and Videos): Photos and videos taken during tours may be used for promotional, advertising, and marketing activities on our website and Saving Tour’s official social media channels to showcase our safari and excursion experiences.
Note: If a client prefers that their photos or videos not be used for these promotional purposes, they can inform us before or during the tour so we can respect their wishes.
3. Data Security
We implement appropriate technical and administrative security measures to protect your information against loss, theft, unauthorized access, or disclosure. Your sensitive details and transaction data are handled with the utmost care.
4. Sharing Your Information
Saving Tour does not sell, rent, or trade your personal information to third parties for unrelated commercial purposes, except where required by law or necessary through secure payment gateways to process your transactions.
5. Your Rights
You have the right to:
- Request access to the personal information we hold about you.
- Request corrections or deletions of your data if inaccuracies arise.
- Opt out of or decline the use of your photos for promotional activities by notifying our management in advance.
6. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our legal obligations or service offerings. The updated version will be posted on this page with the relevant revision date.
7. Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us through:
- Main Office: Mkunazini, Stone Town, Zanzibar
- Company Emails: info@savingtour.co.tz / sales@savingtour.co.tz